1. Definitions

· Carrier: Vanado Group Limited

· Customer: The individual, firm, or company requesting the carriage of goods

· Goods: The items accepted for transport under these conditions

2. Basis of Carriage

· All work is carried out subject to these Conditions of Carriage.

· The Carrier operates within the United Kingdom only.

· The Carrier will transport general goods.

· The Carrier does not knowingly carry hazardous goods or theft-attractive items unless agreed in writing.

3. Liability and Limits

· Carrier's liability is limited to £50,000 per load for goods lost or damaged in transit.

· The maximum liability for any one event is £500,000.

· Liability for consequential or indirect loss is limited to £10,000, and only when not excluded or when arising directly from insured perils.

No liability is accepted for:

· Insufficient or improper packaging

· Incorrect or missing labelling

· Loading or unloading performed by the Customer or their agents

· Circumstances beyond the Carrier’s control (e.g., strikes, traffic delays, weather)

4. Customer Responsibilities

· Goods must be correctly and securely packaged, clearly labelled, and ready for transport.

· The Customer must ensure proper loading unless agreed otherwise.

· A signed collection and delivery note must be obtained at both points of transfer.

· Accurate details of the goods, including weights and contents, must be declared.

5. Excluded Goods The following are excluded from carriage unless specifically agreed in writing:

· Hazardous substances or chemicals

· High-value items (e.g., artwork, jewellery, antiques)

Vanado Group Limited
Conditions of Carriage

· Live animals or perishable goods

· Firearms, ammunition, or explosives

· Theft-attractive items such as electronics, unless sealed and carried unknowingly in groupage

6. Claims

· All claims must be submitted in writing within 7 days of delivery.

· Claims must be supported with full details and evidence (e.g., delivery notes, photos).

· Late notification may result in the claim being invalidated.

7. Subcontracting

· The Carrier reserves the right to subcontract part or all of the carriage.

· Where subcontracted, the same Conditions of Carriage will apply.

8. Governing Law

· These Conditions are governed by and shall be interpreted in accordance with the laws of England and Wales.

· Any disputes shall be subject to the exclusive jurisdiction of the English courts.

9. Payment Terms and Overdue Invoices

· All invoices issued by the Carrier are due for payment within 14 days from the invoice date unless otherwise agreed in writing.

· Where payment is not received within 30 days of the due date, the Carrier reserves the right to charge statutory interest on the overdue amount at a rate of 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

· The Customer shall also be liable for any administration fees, legal costs, or third-party debt recovery agency fees incurred in the recovery of overdue sums.

· In the event of persistent late payment or refusal to pay, the Carrier reserves the right to suspend further services without notice and/or terminate the contract with immediate effect.

Vanado Group Limited
85 Larch Close, Grantham, Lincolnshire, NG31 7XL
Email: vanadouk@gmail.com
Phone: 0770650111
Company No: 15965380
VAT nr: 476 7399 27

These Conditions of Carriage apply to all services provided by Vanado Group Limited ("the Carrier"). All goods carried are subject strictly
to the terms outlined below. By instructing Vanado Group Limited, the Customer agrees to be bound by these terms.